Audit

All establishments shall undergo audits as part of the Green Key application process, conducted by a third party auditor. On-site audits are carried out as minimum in year 1 (before receiving the certificate), year 2 and thereafter every third year. The primary objective of the audit is to confirm compliance with the Green Key criteria through on-site inspections and document reviews. Additionally, the audit serves to educate about Green Key and FEE, and to offer guidance and share best practices. During the years, when there are no on-site audits, an off-site audit (document evaluation) is carried out.

At the Audit

The auditor verifies if the establishment fulfills both the obligatory standards and the Green Key evaluation criteria.

Review of the e-criteria orally through Q&A.

Tour of various areas in hotels and accommodations, including guest rooms, kitchen, dining area, staff spaces, cleaning supplies, waste room, conference area, and leisure facilities.

Provision of a brief summary by the audit.

After Audit

The establishment will receive follow-up communication regarding any deviations from the criteria and recommendations (if any). The establishment will be notified about the next steps by the National Operator.

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